I can’t stand customer service people who continually give me the run around. Fortunately, I’m just a tad bit intelligent enough to figure most stuff out on my own, so I don’t have to call places very often. But sometimes I do have to dial that number.
The family and I just moved to a new house. It’s beautiful and big, and I don’t have enough furniture, and I’m scared to know what my power bill is going to look like during the summer time.
But we needed a house. So here we are.
I’m trying to set up our wireless internet service, and lo and behold, I can’t get a strong enough signal. I’m supposed to be able to get 5 bars on this modem thingie, and the best I can get is 2, and very rarely, 3, bars. It’s not enough to make the computer navigate the web.
Can’t do it.
So here I am at o’dark thirty, talking to some dude who no doubt smells strongly of curry, and worships cows, telling me that he will “reset the modem” and that there “must be a problem in the atmosphere.”
Look, buddy. It’s 80 degrees outside, with not a cloud in sight, and visibility is 5 miles. Wouldja look at that, it’s Orion!
After moving my modem to 5 different spots in the house, and doing naked jumping jacks while balancing a bowl of Captain Crunch on my head, it still won’t work.
“Is this service going to work in my house or what?”
“Well, sir, the neighborhood test says your signal should be strong enough to get 4 bars at most times, and 3 at the least.”
30 minutes and a ton more frustration later, I ask him to tell me the truth. “Is resetting my modem again going to fix my problem?”
“Well, probably not, sir.”
There’s an hour of my life wasted.