In the world that is EMS, write-ups, disciplinary action, whatever it may be called is to be expected. Usually, some goofus complains about something that is completely not important, or relevant, or even true, and a ‘paper trail’ has to be started.
Out comes the proof that management had a talk with so-and-so about how it isn’t appropriate to blow snot rockets on the hood of a car during an extrication.
I swear, you get one stuffy nose…
So yeah, the paperwork is expected. And it’s cool. But what is more important are the commendations. The ‘attaboys’ for doing a good job, or catching something that others might have missed, or for getting a nice letter in the mail to headquarters.
The attaboys are fewer and farther between than the other paperwork.
So, if you are in management, keep that in mind. If you find yourself slapping a lot of wrists, find something to pat a back for. If your employee never gets their back patted, and only gets their wrist slapped, maybe they aren’t the kind of employee you are looking for.
Praise is good.