These are calls I have heard dispatched over the radio, or ran myself in the past few weeks or so since the implementation of the new policy that requires an “emergent response to all requests for services generated through the 911 system.”
- A male with CHF who just got out of the hospital and wants to know how to take his meds.
- A female with a swollen knuckle who can’t get her ring off (the ring isn’t stuck, her knuckle is just swollen.
- A female who is depressed and ‘wants to talk to someone.’
- A male in the waiting room of the emergency room who has been waiting too long and wants to go to another hospital.
- A female who ‘has anxiety and witnessed an accident and is now having a panic attack.’
- A male who ran out of gas on the interstate and is demanding PD drive him 40 miles home, but now PD wants EMS there.
- A very elderly male who is dead in bed, cold to the touch and stiff, with family refusing CPR instructions.*
- A female who wants her blood pressure checked.
- A school bus with 14 children on it was struck by the arm of an apartment complex gate. There are no injuries on the bus.
- A male who was in a fight last week, and now has a swollen hand.
- A male sitting behind a strip mall, dirty, and talking to himself.
There were others, but these are just the highlights.
But we want people to take us seriously.
*I sort of understand this one, but in reality, this family just needs a coroner.