Nice talk, bro.

Working with a new guy again. Slimm took the day off for his monthly mani/pedi can haircut. Call is for a late 50s man who dropped dead in a crowded restaurant. Fire reports asystole when they arrived, about 5 minutes after the 911 call. Bystander CPR was performed and the AED advised “no shock.” Patient is loaded and we are now enroute to the hospital, about 12 minutes away, when NG throws me against the wall with a violent turn out of the parking lot, and activates the siren.

CCC: Hey, you can turn off the lights and sirens. Just give us a nice, smooth ride to the hospital, okay?

Newguy: But this is a cardiac arrest, we have to go emergency!

CCC: No, we don’t ‘have to’ go emergency. Turn off the lights and siren, and give us a smooth ride to the hospital. We have everything under control back here.

Newguy: Uh, okay. If you say so. [keying up the radio] ‘Show us downgrading per the paramedic.’

Dispatch: Teenfoe, Medic Ateen

CCC: Thanks, buddy!

And later on, at the hospital, after the requisite patient transfer and pronouncement of death…

Newguy: So why did you make me turn off the lights and siren? Aren’t we supposed to go emergency to the hospital with cardiac arrest?

CCC: I didn’t make you turn off the lights and siren. I asked you to turn them off. And no, we aren’t supposed to go to the hospital in any certain fashion. We are supposed to get there safely.

NG: But why didn’t you want the lights on? Wasn’t that an emergency?

C: No, it wasn’t. Everything was completely under control.

NG: But the guy wasn’t breathing!

C: You are right. He wasn’t breathing. But he had a secured airway thanks to the fire department, he was receiving ventilations from the BVM, and he was getting fantastic chest compressions as shown by our capnography.

NG: I think we should have gone emergency. My regular partner goes emergency all the time.

C: Well, I’m not your regular partner, and I respectfully disagree.

NG: So do you ever go emergency to the hospital?

C: Rarely, but occasionally. When there is an unstable airway, or a complicated labor with an abnormal presentation, or when surgery would be needed really quick.

NG: Didn’t that patient need surgery?

C: Surgeons don’t operate on patients who are in asystole and are receiving chest compressions. Plus, we don’t know why he dropped dead. It could have been a PE, an MI, a stroke, or any other thing, and how would the hospital know which surgeon to call?

NG: I guess that makes sense.

C: The last thing we need in a cardiac arrest is to be thrown around by a fast-moving ambulance, or to have a difficult time focusing. Lights and sirens make things more stressful.

NG: But don’t the lights and sirens save time and get us there quicker?

C: I would rather perform better CPR and be able to focus on my patient, and know that everyone is going to get to the hospital safely than get there two minutes faster.

NG: So it’s not like, a rule that we have to drive emergency?

C: Not as far as I know. But your partner can do whatever she wants to.

NG: You ready to go in service?

C: Yeah. Let’s go get us a Coke or something.

 

What I am learning about community paramedicine

First off, I am learning that there is no real definition of community paramedic. Everyone is doing it differently.

I have been spending a lot of time reading about the various programs in Colorado, Minnesota, Texas, and other places, and nobody does things the same way.

Management at my place seems to have a weak grasp on what they want from their program, if they want one at all.

They want lots and lots of information that I am frankly not able to provide right now. I’m learning, but I don’t really know how to increase revenue with a community paramedic program. Saving money is also an important goal in any private ambulance service, perhaps more important than making money.

So I will have to continue wading through the mountain of information that I have, to come up with the answers to the questions that I don’t know how to ask.

Thanks to all of you that have sent me information and links on community paramedic programs around the world. It’s valuable information, and I will be putting it all to use.

Where to start?

Skip Kirkwood asks “how do we change it?” in response to my post on the prevailing apathy that is so rampant in EMS. I think a good start is with national recognition, and a national certification.

I have long been a proponent of the National Registry of EMTs. They do a lot more for EMS than most know, and they receive a lot of what I perceive to be unwarranted criticism.

With the incredible disparity in required education from state to state, I think the NREMT would be well positioned to be a leading force in a true National registry. The NREMT is moving in the right direction with their requirements for education from accredited schools to be eligible for their certification.

The NREMT is also moving in the right direction with their obtaining accreditation from The National Commission for Certifying Agencies (NCCA). The NREMT sets standards for their members, and the NCCA ensures that those standards are “credible for ensuring the health, welfare, and safety of the public.”

The NREMT has set a standard, and ensures competency of the EMS personnel who are Nationally Registered.

Nurses are required to be “registered,” why aren’t (or shouldn’t) paramedics be required to be registered as well?

Before being critical of the NREMT, and asking how a test can “ensure competence,” provide another answer. Enlighten me how you would ensure competency of EMS personnel. Should we continue with the disjointed, state-by-state EMS certification/reciprocity process that we have now, or should there be cohesion, and a clear understanding from everyone what it means to call someone a Paramedic?

I think the future of EMS is dependent on a unified vision and understanding of what EMS, who we are, and what we do.

About apathy

Just for those of you who asked, I will post my thoughts on the state of apathy. I might even use a big word. Just bear with me.

 

Everybody just wants to complain. Whine, moan, bitch, and complain. But they don’t want to do a thing about it.

We want more drugs, more procedures, more leeway to determine who does and does not need to go to a hospital. But we don’t accept the responsibility that comes with it. We don’t go to lectures at the teaching hospitals offered to the medical staff. We don’t read. We don’t write. We don’t further our profession.

No. We come to work for our checks and we bitch all the way to the bank.

And I’m tired of it.

I know other paramedics don’t go to medical staff lectures. I know this because I do, and invariably, I am the only paramedic in the room. Hell, I’m the only guy in the room that doesn’t have MD or DO behind his name.

I know this because I have been going regularly. Some of the doctors at Big Teaching Hospital know me by name. Because I am involved. I take notes. I ask questions. Good questions, too. Questions that other medics should be asking, but they can’t because they are too busy planning their next vacation or playing the newest video game or planning their next drinking binge with their buddies.

Call me self-righteous all you want. But don’t call me lazy. And you sure as hell better not call me apathetic.

Why wouldn’t we go to the same continuing education programs that physicians do? For crying out loud, the word Paramedic means a person who is trained to work in an auxiliary capacity to a physician.  

I know other medics don’t read. I know this because of the looks I get when I reference medical research. “There was an article in the BMJ a few months ago that…” “What the hell is the BMJ?” is the response I get. “Why would I read a medical journal?”

We don’t further our profession because we don’t care about our profession. Perform your own experiment at your service: ask your coworkers what their plans are for EMS 2.0. Let’s see what the response is.

But nobody cares. NOBODY CARES.

Sure, there are those of you who are regular readers of EMS bloggers. You care. Those with the blogs care. But the rest of EMS doesn’t. I can wade through my almost 1,000 comments posted to my blog since I started roughly 14 months ago and bet that there are fewer than 50 contributors The same people are commenting over and over again.

I’m no prolific blogger by any stretch of the imagination. But when I review my stats, the two posts that have the most views are posts entitled I don’t like people and A letter to a stethoscope thiefThat’s what interests the vast majority of blog readers: sophomoric musings on why people generally suck and an asshole that stole my stethoscope. (Well, mine at least.)

But when I try to get people involved, to actually take ownership of EMS, and to play a more proactive role, I am met with a lugubrious apathy that irritates me to my very core.

I was met with this during our protocol-writing meetings. “It’s not fair that some paramedics would be able to use drugs that other paramedics can’t” was the paraphrased response I heard when we were discussing carrying some antihypertensives. “Life ain’t fair, buddy. You want to use the fancy stuff, go to the fancy classes.” was my response.

Andrew Grove, who rose to be CEO of Intel, wrote a book called Only the Paranoid Survive in which he gives leadership advice to people that work in any industry. Andrew Grove knows how to be successful. He says that there are:

“…moments in any business in which massive change occurs, when all the rules of business shift fast, furiously and forever. He calls these moments “strategic inflection points (SIP)” and he has lived through several. They are not always easy to spot – but you can’t hide from them.”

These strategic inflection points can make or break a business. I believe we are in the midst of what Mr. Grove would refer to as an SIP. Community Paramedicine, Critical Care Transport, expanded scope, changing educational requirements. Those that aren’t prepared to change and adapt are doomed to suffer terrible losses, the same that Intel suffered for three years before realizing they had to change their business model to compete with the Japanese.

Those in our profession who are not willing to change, who are okay with the prevailing apathy, are about to get, run over by a train. And when they get knocked out and wake up to a bright light, it’s not a paramedic checking their pupils; it’s that train coming right back for them.

So, if you aren’t ready to change, if you aren’t ready to make this the true profession that it should be, if you aren’t ready to learn, to take responsibility, to take ownership, to be proactive, then leave.

Go get a job doing something else. Do everyone a favor.

And if you are a manager, and you are the resistant force to this change, step aside and let a true leader take over. Managers manage, and anyone can do that. It’s not hard to babysit employees and to slap their wrists when they do something wrong. It is a whole different story when it comes to being a leader. Leaders have vision, and they know how to accomplish their vision.

Rudy Giuliani was by most accounts, a great mayor. Mayor Giuliani recognized that he did not know how to solve problems, but he had a vision for the way things should be. He used his vision to select people who shared his vision to fill his positions of leadership. And he accomplished his goals as a Republican in an overwhelming Democratic city. I am not from New York, and if you want to disagree with me on Mayor Giuliani’s politics, do it somewhere else, not here.

This is my career. This is what I want to do. It is not a ‘stepping stone’ nor am I in a ‘holding pattern until something better comes along.’ This is what I do.

And frankly, I am tired of the same old lazy, apathetic losers standing in the way of our progress.

Change, get out of the way, or get out. Period.

A grand quote from the aforementioned Mr. Grove:

“Your career is your business, and you are its CEO”

Would you fire yourself? A lot of EMTs and Paramedics should.

Darned apathy

So I had this whole long, eloquent rant about the current state of apathy in EMS. But I deleted it.

It was very eloquent, too. I even used the word “lugubrious.”

Suffice it to say that I am frustrated with the fact that so many in EMS are satisfied with the status quo. Those who aren’t ready to change the way things are done should get out of the way.

Carry on.

Any Community Paramedics out there?

Anybody out there into the Community Paramedic thing? It fascinates me and I want to learn more from you.

I am a gum eraser, ready to soak up the knowledge contained in your brains!

Specifically anyone actually work as a Community Paramedic? Have any ideas and/or be willing to help a fellow medic learn how he would go about establishing such a program?

I would really love to hear from you guys on this one. I’ve been reading a bunch lately, and I have made at least 5 pages of notes. This is great stuff, and is the thing of the future.

Please feel free to comment, email, send smoke signals, whatever.

This is serious stuff and I could really use some help here. This is EMS 2.0 type stuff right here, ain’t it?

Thanks, y’all.

Reading suggestions?

So I have begun in earnest a reading campaign. I have spent a large amount of time reading fiction and textbooks, but decided I wanted a change of pace. I want to become a leader.

A dear friend and mentor recently came to visit, and we shared lunch and stories. He inspired me with his portrayal of me and my generation of paramedics and EMTs as the future. He was the beginning, and started this thing. He has been a paramedic longer than I have been alive.

In this job, I have enjoyed tremendous success, and I have been “exceedingly fortunate” in my career. So I want to be more prepared to become a leader, and to step up for the next generation.

Anybody want to give me some suggestions on where to start? I have a few books to get me started, but would welcome your input.

 

Protocols are done

First, I must start off with a big thank you to everyone who assisted me, and my colleagues on the protocol committee, with their submissions of their service’s or state’s protocols. While quite mountainous, that information was priceless, and combined, it helped us formulate our new protocols.

A big thank you to Rogue Medic as well, who was the direct impetus of many of those submissions, and whose work has made it into more than one discussion over a conference table.

It’s been a long 10 months, but it’s done.

Finally, our company’s protocols have been completed. But there are still a few hurdles, of course.

Now, instead of a medical director, we have a medical direction team.

Now there are five doctors running our medical direction.

That’s good and bad, I suppose.

Doctor A is an orthopedist who believes in the liberal administration of analgesics. Thanks to Dr. A, we will be able to choose from Fentanyl, Morphine, Toradol, and Nubain. I don’t think we will be using much Nubain, but we shall see.

Dr. B is a pulmonologist, and is working with management to procure BiPAP for each of our ambulances, instead of the disposable CPAP that we have been using. He is making available a myriad of respiratory drugs, without the need to request orders.

Dr. C is a cardiologist who recently moved to our fair city, and is a big fan of EMS 12-lead, Dr. Smith and Dr. Walsh. She insists on proper lead placement, with frequent 12-lead acquisition, and is a big proponent of intravenous nitroglycerin. When discussing nitro spray, I believe the line she used was something akin to “urinating into a hurricane.” She also has instructed supply to “order lots more Lifepak paper.” I like that.

Doctors D and E are both emergency physicians, one an MD, and one a DO. In discussions with them, I think they have only a minimal clue what EMS actually does. But that could be a good thing, too.

All of these delightful people are research-minded, and what to do what is best for their patients, as opposed to what everyone thinks they should be doing.

There’s no telling how long it is going to take for all of these protocols to be stamped and implemented. I imagine it will be another 6 months or so.

But Local Ambulance Service is about to do some great stuff. When things become more official, and actually roll of the presses with signatures, I will update my faithful readers with that information.

Thanks, y’all.

 

HIPAA applies to Congressmen, too

For the past several weeks, maybe more, I have seen story after story about Jesse Jackson, Jr., the Congressman from Illinois. The stories have centered around Congressman Jackson’s medical leave of absence from Congress.

Rumors regarding his whereabouts, and the medical condition for which he sought his leave, have been more than abundant. Apparently, yesterday, the Mayo Clinic confirmed that the Congressman was seeking treatment at their facility for evaluation for “depression and gastrointestinal issues.”

Whatever.

What concerns me most about these stories, which seem to be nothing more than gossip pieces, is the lack of concern for Mr. Jackson’s privacy.

Imagine for a moment with me, if you will. Let’s say I am transporting a patient to a mental health facility, and I notice you, my coworker, in the same facility, behind the doors. It would be an easy extrapolation to assume you were receiving treatment at said facility. Then I go back to the station, and over coffee with several other crews, I mention that I saw Mr. Blogreader at the psych hospital.

Did I not just violate your privacy?

Now, let us imagine some more. Let’s say that you and I work on the same shift, and we have for quite a long time. Now lets say that you notice I haven’t been at work for several weeks. You act all concerned, and maybe you are genuinely concerned, but maybe you want some gossip fodder for the water cooler, so you approach the supervisor, and inquire as to my whereabouts. “Oh, he is out on a medical leave of absence.” is the reply.

Did the supervisor just violate my privacy?

Continuing on, you ask the loose-lipped supervisor as to why I am on a medical leave of absence. “He doesn’t like people, and he is getting help for depression.”

Now, this scurrilous supervisor has most certainly violated my privacy rights.

But let’s say the supervisor told you to mind your own business, and to get in your truck and go run calls. Like he should.

“Hey, did y’all hear about CCC? He’s on a medical leave of absence!”

“Oh my gosh, what for?”

“I don’t know, it’s probably because he doesn’t like people. You know, he seems like he might be depressed. I bet he needs some Celexa.”

“He seems like the kind of guy that would do drugs. I bet he is in rehab.”

And you can imagine how this goes on and on. Because it does, every single freaking day. People gossip, and they love it.

But is it anyone’s business? Even if I am a member of Congress, do I still not have a right to privacy? Shouldn’t “medical leave of absence” be enough? Do we really have to get all up in this guy’s business?

I don’t care personally for Congressman Jackson. I don’t agree with his politics, and I think his father is a low-down, opportunistic race-baiter.

But I still think he should have the same basic rights to privacy that I do. If I approach my manager, and ask for a medical leave of absence, why is nobody’s business but mine, and my manager’s. I imagine Congressman Jackson approached his management in the House of Representatives in much the same way.

HIPAA shouldn’t be thrown out the window just because someone is a public figure.

Superman and the 2 month EMT

Several cities in no general direction of me sits a municipality that is, in much respects very similar to where I primarily work. Call volume and some minor things are different, but the two areas are pretty comparable. Let’s call them Metropolis.

Metropolis has a fire department. And a good sized-one too, I guess. I don’t really know what constitutes a “good sized” fire department to be completely honest, but I think they have at least three battalions.

Metropolis is served by a private EMS service, and have been for many years. As far as I know, it has been a good relationship.

Enter new fire chief with a new way of thinking. Now, in all fairness, I don’t know when this new chief showed up, and it doesn’t really matter. You see, the new fire chief was riding around one day and saw a big shiny ambulance with orange stripes and said “hey, I bet we could buy a new pumper and hire some more firefighters if we ran the ambulances.”

Of course, I don’t know if that’s exactly what the chief thought, or even remotely close to the thought process. It doesn’t matter. Metropolis FD has intimated in city council meetings that they want to take over the EMS contract.

“Quit paying the ambulance a subsidy, and we stop losing money. Start billing for ambulances, and we start making money.”

Sounds good on paper, or in a 30 second sound bite on the 6 o’clock news.

Now we have to make all the firefighters (that aren’t already) EMTs, and we have to hire paramedics. Not to speak for anyone else, but I wouldn’t be too hurried to work for the city that shut down my ambulance service and put my friends out of a job.

So let’s fast-forward a little bit. Someone gets the bright idea that they can complete EMT training in eight weeks. They will cycle firefighters through the class, twenty at a time, and make every firefighter an EMT, and create new ALS ambulance units with the paramedics they plan on hiring out of thin air.

Eight weeks for an EMT class. 8 hours per day. 5 days per week. 320 hours.

My EMT training was 4 hour days, three days per week, over 13 months. Over 600 hours. My Paramedic training was 16 hours per week for 18 months. Almost 1200 hours. We all know how woefully inadequate our initial training is already.

And now we are going to have an entire city fire department running EMS with a bunch of 320-hour EMTs?

Imagine the shock and consternation when the city’s first EMT class finished, and 3 of them passed their National Registry exam.

Three. 15 percent.

This is obviously not how fire-based EMS is supposed to run, and I would venture to say that it’s not done this way anywhere else in this country.

But this is a good argument to keep EMS separate.

I believe in EMS-based EMS, and I will continue to advocate for such. We shouldn’t force firefighters to go to EMT school when they only want to fight fire. We shouldn’t force EMSers to don turnout gear if they only want to take care of people.